Tech Mahindra has partnered with Microsoft to introduce an advanced AI-powered Network Digital Twin solution that helps communication service providers modernize network operations, enhance service quality, and unlock new revenue opportunities from 5G. The platform combines Microsoft Azure, Microsoft Fabric, and Azure Digital Twins to consolidate large-scale network data into a real-time, AI-ready environment for predictive analytics and network simulation. Leveraging Microsoft Foundry, Fabric IQ, and agentic AI, the solution enables intelligent automation, autonomous decision-making, and closed-loop network management. Designed for medium and large telecom operators with multi-vendor infrastructures, it also supports enterprise 5G services such as network slicing and edge orchestration while improving SLA assurance, risk prediction, and operational efficiency.
Amol Phadke, Chief Transformation Officer, Tech Mahindra, said, “As telecom networks evolve to support increasingly sophisticated services and enterprise use cases, operators are under pressure to manage growing operational complexity while unlocking new sources of value from their infrastructure. Many continue to face challenges arising from reactive operational models, rising costs, and limited visibility into service performance, which can hinder scalability and the monetization of advanced 5G capabilities. Through our integration with Microsoft, we are combining digital twin technology, unified data intelligence, and agentic AI to help operators move toward autonomous network operations, improve service assurance, and create new opportunities for revenue growth through AI-driven network innovation.”
The solution will enable telecom operators to transition from traditional network simulation approaches to cloud-scale digital twins that combine real-time telemetry, semantic intelligence, and AI-driven automation. By combining simulation, unified data management, and AI-powered operational intelligence, the solution transforms digital twins from a visualization layer into an active decision making platform capable of driving measurable business outcomes in live network environments. The solution also supports data-driven decision-making across the network lifecycle, helping optimize infrastructure investments, improve asset utilization, and enhance governance while reducing operational overheads.
Alessandra Antonelli, Senior Global Director, Strategy, Microsoft, said, Tech Mahindra’s AI-powered 5G Network Digital Twins brings real-time intelligence to even the most complex network environments. By combining Microsoft Azure, Microsoft Foundry, and Microsoft Fabric with Tech Mahindra’s deep telco expertise, operators can move from passive monitoring to active, intelligent decisioning, with agentic AI that reasons, simulates, and acts across live network environments in real time.”
The integration further strengthens Tech Mahindra’s ability to deliver differentiated AI-led telecom solutions by building on Microsoft’s advanced cloud, data, and AI services. It also creates opportunities for deeper customer engagement, joint go-to-market initiatives, and accelerated innovation. For customers, the integration provides access to a secure and integrated technology ecosystem that supports faster deployment of scalable solutions, improved operational efficiency, enhanced service quality, and new business value creation.
